Network Operations Center


Main | Current Network Status | Scheduled Service Interruptions | Network Bandwidth Utilization | Atlantech Online Speedtest


27 Nov 2014

1920 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 19:17:15 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): N/A

Update: Level 3 technicians are still working to repair all remaining down circuits after repairing faulty hardware. More information will be posted as it is learned.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


27 Nov 2014

1828 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 18:25:10 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): N/A

Update: Level 3 technicians are still working to repair all remaining down circuits after repairing faulty hardware. More information will be posted as it is learned.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


27 Nov 2014

1427 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 14:24:06 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): N/A

Update: Level 3 technicians are still working to repair all remaining down circuits after repairing faulty hardware. More information will be posted as it is learned.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


27 Nov 2014

1332 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 13:14:44 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): N/A

Update: Level 3 technicians are still working to repair all remaining down circuits after repairing faulty hardware. More information will be posted as it is learned.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


27 Nov 2014

1231 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 12:28:53 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): N/A

Update: Level 3 technicians are still working to repair all remaining down circuits after repairing faulty hardware. More information will be posted as it is learned.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


27 Nov 2014

1127 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 11:16:11 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): N/A

Update: Level 3 technicians are still working to repair all remaining down circuits after repairing faulty hardware. More information will be posted as it is learned.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


27 Nov 2014

1025 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 10:20:03 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): N/A

Update:

Atlantech Online Engineers have learned that our regional partner, Level 3, has completed a repair maintenance on hardware related to their networking event. Level3 engineers are now working to bring the remaining downed circuits back online. At this point, no estimated time for repair has been given but we will provide updates as they become available.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


27 Nov 2014

0916 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 9:11:38 EST

Master Ticket Number: 635246

Event Date: 2014-11-27

Event Start Time: 09:13 EST

Estimated Time to Repair (ETR): N/A

Update: Level3 has identified an issue with their transport network and continues to rebuild the affected circuits. There is currently no ETR. Further updates will be posted as they are learned

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


27 Nov 2014

0820 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 8:15:50 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): N/A

Update: Level3 has identified an issue with their transport network and continues to rebuild the affected circuits. There is currently no ETR. Further updates will be posted as they are learned.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


27 Nov 2014

0620 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/27/2014

Posted Time: 6:15:45 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): N/A

Update: Level3 has identified an issue with their transport network and continues to rebuild the affected circuits. There is currently no ETR. Further updates will be posted as they are learned.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


26 Nov 2014

2109 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 11/26/2014

Posted Time: 21:05:45 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Estimated Time to Repair (ETR): Not Available

Update: Our regional T1 partner, Level3, is currently experiencing issues with T1 services in the MD/VA/DC area, Level3 is investigating and will conduct repairs as needed. At this time there is no estimated time to repair (ETR). Customers not serviced by Level3 T1 circuits continue to function normally. Additional updates will be provided as they become available.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


26 Nov 2014

1846 h

[EMERGENCY-EVENT]

Posted Date: 11/26/2014

Posted Time: 18:42:06 EST

Master Ticket Number: 635246

Event Date: 2014-11-26

Event Start Time: 18:31 EST

Event:

Atlantech Online is currently experiencing an issue with some T1 services and customers may be experiencing intermittent service interruptions. Engineers are currently investigating this matter and further details will be provided as they become available. Please reference the above Trouble Ticket when inquiring about this issue

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 635246.


26 Nov 2014

0720 h

All Atlantech Online systems are fully operational.


26 Nov 2014

0319 h

All Atlantech Online systems are fully operational.


25 Nov 2014

2112 h

All Atlantech Online systems are fully operational.


22 Nov 2014

1853 h

All Atlantech Online systems are fully operational.


21 Nov 2014

2137 h

All Atlantech Online systems are fully operational.


19 Nov 2014

2105 h

All Atlantech Online systems are fully operational.


18 Nov 2014

0414 h

[EVENT-UPDATE]

Posted Date: 11/18/2014

Posted Time: 4:08:35 EST

Ticket Number: 634052

Update: Work has been completed.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 634052.


13 Nov 2014

0222 h

[EVENT-UPDATE]

Posted Date: 11/13/2014

Posted Time: 2:19:20 EST

Ticket Number: 633842

Update: The email server maintenance has been completed. All services are up and running.

If you have any questions or concerns, please address them to support@atlantech.net or give us a call at 301-755-2260, and reference event number 633842.