Network Operations Center


Main | Current Network Status | Scheduled Service Interruptions | Network Bandwidth Utilization | Atlantech Online Speedtest


27 Aug 2015

0732 h

All Atlantech Online systems are fully operational.


27 Aug 2015

0352 h

All Atlantech Online systems are fully operational.


26 Aug 2015

2106 h

All Atlantech Online systems are fully operational.


26 Aug 2015

0726 h

All Atlantech Online systems are fully operational.


26 Aug 2015

0325 h

All Atlantech Online systems are fully operational.


25 Aug 2015

2107 h

All Atlantech Online systems are fully operational.


25 Aug 2015

0800 h

All Atlantech Online systems are fully operational.


25 Aug 2015

0711 h

[EVENT-RESOLUTION]

Posted Date: 2015-08-25

Posted Time: 07:08:33 AM

Ticket Number: 122193

Resolution Time: 5:45am EDT

Final Update: The BWIS switch replacement was completed within the specified maintenance window. All customer connectivity was restored by approximately 5:45am.


25 Aug 2015

0416 h

All Atlantech Online systems are fully operational.


24 Aug 2015

2110 h

All Atlantech Online systems are fully operational.


24 Aug 2015

1433 h

[EVENT-RESOLUTION]

Posted Date: 08/24/2015

Posted Time: 14:24:00 EDT

Ticket Number: 122438

Resolution Time: 13:30:00 EDT

Final Update: Atlantech Online Engineers completed the Batter Replacement for the GE Uninterrupted Power System. All Rockville Datacenter services are operating under normal conditions


24 Aug 2015

1323 h

[EMERGENCY-EVENT-RESOLUTION]

Posted Date: 08/24/2015

Posted Time: 13:15:00 EDT

Master Ticket Number: 122372

Event Date: 08/23/2015

Event Start Time: 17:15:00 EDT

Event End Time: 13:10:00 EDT

Resolution: Atlantech Online has been informed that power has been restored to 9430 Key West Avenue, Rockville MD. All connectivity services to this building have restored to normal.


24 Aug 2015

1315 h

[EMERGENCY-EVENT-UPDATE]

Posted Date: 08/24/2015

Posted Time: 13:00:00 EDT

Master Ticket Number: 122372

Event Date: 08/23/2015

Event Start Time: 17:15:00 EDT

Estimated Time to Repair (ETR): N/A

Update: Atlantech Online has been informed that due to the ongoing investigation into the water event in the basement, 9430 Key West Avenue, Rockville MD, has not received the necessary authorization to restore building power. County officials and building engineers are working to resolve this matter as soon as possible.


24 Aug 2015

1034 h

[EVENT-NOTIFICATION]

Posted Date: 08/24/2015

Posted Time: 10:24:00 EDT

Ticket Number: 122410

Event Date: 08/24/2015

Event Start Time: 10:30:00 EDT

Event End Time: 13:30:00 EDT

Services/Equipment: Rockville Datacenter GE Battery Exchange

Type of Work: Atlantech Online engineers will be replacing the batteries of the GEís Battery Storage Unit.

Impact of Work: Rockvilleís Datacenterís will operate on the Uninterrupted Power Systems (Eaton Powerware) with Battery, with utility power while the maintenance is completed.


23 Aug 2015

1755 h

[EMERGENCY-EVENT]

Posted Date: 2015-08-23

Posted Time: 05:52:58 PM

Master Ticket Number: 122372

Event Date: 8/23/2015

Event Start Time: 5:15pm EDT

Event:

Atlantech Online has been informed of a power outage at 9430 Key West Avenue in Rockville. Due to basement flooding, Pepco has turned off power to the entire building. Property management has informed Atlantech that building engineers are working to fix the flooding but that utility power will not be restored until the issue is resolved.


23 Aug 2015

0704 h

All Atlantech Online systems are fully operational.


22 Aug 2015

2209 h

All Atlantech Online systems are fully operational.


22 Aug 2015

1701 h

[EMERGENCY-EVENT-RESOLUTION]

Posted Date: 2015-08-22

Posted Time: 04:59:31 PM

Master Ticket Number: 122313

Event Date: 2015-08-22

Event Start Time: 1507 EDT

Event End Time: 1655 EDT

Resolution: Power has been restored to 15005 Shady Grove Road.


22 Aug 2015

1637 h

[EMERGENCY-EVENT]

Posted Date: 2015-08-22

Posted Time: 04:35:28 PM

Master Ticket Number: 122313

Event Date: 2015-08-22

Event Start Time: 1507 EDT

Event:

Atlantech Online is currently experiencing an issue with dedicated ethernet service at 15001/15005 Shady Grove Road. We believe a power outage is affecting connectivity to our equipment at this location. Further details will be posted as they are learned.


22 Aug 2015

1410 h

All Atlantech Online systems are fully operational.